This survey is powered by DALBAR, the leading financial services research firm. Learn more about DALBAR at www.dalbar.com. Please answer the following questions after you are done at this site. Your individual name and responses to this questionnaire remain strictly confidential and will be shared with nobody outside of DALBAR. Very easily Easily With difficulty Never found what I needed Did you find the information you needed on our Web site? If not, what information were you unable to find? Excellent Good Fair Poor What is your overall opinion of our Web site? Definitely Probably Doubtful Definitely not Do you plan to visit our Web site in the future? Would you recommend this site to colleagues and friends? What did you find most valuable about our site? What aspects of the site can we improve? Yes No Were you able to find what you were looking for online without calling our Customer Service or Sales Support Centers? If no, what information were you seeking from us? What aspects of the site can we improve? Please describe your relationship to Transamerica Funds ----------------------------- Shareholder Registered Representative's Office Potential Shareholder Other How did you learn about GEFinancialService.com? ----------------------------- Cannot recall Financial Professional Customer Service Rep Paper insert with statement Saw URL address on statement New customer package Email message On-hold phone message Through a relative or friend Other If Other, please specify: How would you rate the following areas of our Web site? Excellent Good Fair Poor Useability/Ease of Navigation Performance (speed/availability) Online Policy Services (e.g., policy view, address change) Help and Support Yes No Were you able to service your needs online without calling our Customer Service Center? If no, what information were you seeking from our Customer Service Center? Would you be willing to receive short surveys from Dalbar in the future? Your e-mail address will not be given to any other organization or company. Yes - here is my e-mail address: No