Award Categories: Recognition for Excellence

Seal of Excellence for Call Center Service – Awarded to BNY Mellon Asset Servicing for service to Pacific Funds Shareholders

Seal of Excellence in Email Correspondence with Retirement Plan Sponsors and Third Party Administrators

Seal of Excellence for Agent Interactions – Life Insurance New Business

Seal of Excellence for Agent Interactions – Life Insurance Underwriting

Seal of Excellence for Agent Interactions – Disability Income Underwriting

Seal for Excellence in Contact Center Service to Financial Professionals

Seal for Excellence in Contact Center Service to Shareholders

Seal of Excellence for Agent Interactions – Disability Income New Business

Seal of Excellence in Email Correspondence with Retirement Plan Sponsors and Third Party Administrators

Seal of Excellence in Telephone Support for New Retirement Plan Implementation