DALBAR, the leading auditor of customer service in the financial services sector, has announced the winners of the 2024 Service Award. This year’s recipients have demonstrated exceptional innovation in customer care, successfully navigating the evolving demands of digital transformation while maintaining personal connections with clients. Award winners were selected through an impartial and demanding audit utilizing DALBAR’s cutting-edge measurement techniques and technology. The integration of statistical data with human empirical analysis underscores DALBAR’s reputation for providing the most dependable service quality measurement available. The standout performers announced today span the mutual fund, annuity, retirement, and insurance sectors.
