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Service Award Winners

2024 Service Award Winners

The DALBAR Service Award symbolizes the achievement of the highest tier of call center service to customers within the financial services industry. It is awarded only to those firms that exceed industry norms in key service areas.

 

The winners of this award are the service leaders within the financial services industry. The firms listed below represent the top firms in this category.

 

In recognition of this accomplishment they have been awarded the DALBAR Service Award for 2024.

 

Recipients are organized by audience served and listed alphabetically below. Click on a company to name to view their complete Award History:

  • Annuity Service Award
  • Guardian Retirement Contact Center
  • Mutual Fund Service Award
  • DWS
  • PMorgan Asset Management
  • New York Life
  • PFS Investments
  • Putnam Investments, A Franklin Templeton Company
  • Voya
  • Insurance Service Award
  • Guardian Individual Markets Contact Center
  • Financial Intermediary Service Award
  • DWS
  • Goldman Sachs
  • Park Avenue Securities
  • Plan Participant Service Award
  • Human Interest
  • Nationwide Retirement

2024 Excellence in Sales Support Award

The Sales Desk Evaluation (SDE) program looks specifically at inbound adviser calls coming into the Sales Desk. The companies listed below represent the top firms in this category. In recognition of this accomplishment they have been awarded the DALBAR Sales Support Award for 2024.
  • Excellence in Sales Support
  • JPMorgan Asset Management

Find out if your firm has been evaluated by DALBAR ...